Neon Nights Frequently Asked Questions
In an effort to answer as many of your questions as possible, we have assembled the following frequently asked questions related to Neon Nights Deluxe Camping.
2019 ticket packages go on sale April 3 at 10am. You can purchase Deluxe Camping Packages online at www.clayspark.com or feel free to call us at 330-854-6691. Primitive Camping and Commuter Packages are available at https://www.theneonnights.com/ or feel free to contact the box office at 330-930-0398.
Only DELUXE campers have access to the Deluxe part of the Resort. Primitive campers and commuters will NOT have access to any area within the Deluxe part of the campground.
We are not currently offering open camping during this event. However, please contact us at the Corporate Office to be added to a waiting list—we will contact you directly if we have sites available for purchase separate from concert admission.
For Deluxe Camping Packages, we do not mail your wristbands to you. You will receive your wristbands upon your arrival to the park with the PURCHASER’S PHOTO ID.
When you purchase online, there is a comment box to make your specific site requests. We honor these requests on an earliest-request-made, first-request-honored basis. However, we can NEVER GUARANTEE a specific site. If you purchase over the phone, please be sure to let the employee helping you know your specific site requests. We will make every effort to meet your request, but we can make no guarantees.
All of our packages are PER PERSON, not per site. You MUST book for a minimum of 2 people in order to reserve a campsite. Rental units must be booked to capacity. Pricing includes the two-night stay on the type of site, access to all campground amenities, as well as concert admission. This is why the prices are per person.
Golf Carts will not be permitted in the concert venue, primitive camping, or waterpark area. PRIMITIVE CAMPERS ARE RESTRICTED FROM BRINGING GOLF CARTS. If you are a Deluxe camper, you are welcome to bring your golf cart for a $25 registration fee but it can ONLY be used in the resort part of the campground.
We do! We have limited inventory, so please give us a call to reserve your golf cart today for Neon Nights!
Absolutely!! Our online shopping cart allows the option for you to add on camping as early as the Monday prior to the event. Not sure if you want to come early yet?? No worries! You can always call and add on early camping later. Or, if you are the last minute type, you can even add it on at your time of arrival. Just remember gate prices are always higher than pre-sale prices.
Pricing increases based on demand. We always recommend purchasing early to lock in the lowest price. Please remember, add on guests are subject to the current package pricing.
There are no refunds or exchanges for any Neon Nights purchases.
Unfortunately, we do not offer any package upgrades for this event. Please be sure you are purchasing the CORRECT package when placing your order.
Deluxe campsite assignments are made about 7 days prior to the event based on camping units and requests. You do not have to arrive together in order to camp together. Be sure to make any site or location requests at the time of booking. You can do this via our online shopping cart, or we will happily take your request for you. However, we can never guarantee a specific site or placement.
For this event, children age 5 and under are free. Age 6 and up are full price.