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Have Questions? We Have Answers
Discover the top frequently asked questions by our campers that will help prepare you for your stay at Clay’s Resort Jellystone Park™. From check-in and check-out times, to pet policies and quiet hours, you can find it all here!
Do you have golf cart rentals?
We do! You can add a golf cart (4 seater) or limo cart (6 seater) to your stay when booking our Ohio cabins. Check out rates over on our add-ons page. Please note, overnight campers are no longer allowed to bring in personal golf carts unless needed for ADA purposes
How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of the desired arrival date, as our Ohio campground will fill up quickly! We book reservations up to 360 days in advance, so you can even re-book your stay for 2023 at checkout.
Will my reservation guarantee a specific site location?
We do offer you the opportunity to guarantee your favorite campsite or cabin rental by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
Can I tour the park before booking?
Yes! We just ask that you call ahead of time and check in at the Registration office before entering the park. Monday-Thursday are the best days to come to take a tour!
When is the cheapest time to stay when visiting your Ohio campground?
Our rates depend on when you’d like to stay and what amenities are available during your dates. Non-Peak season is cheaper than Peak season, and weekdays are cheaper than weekends. However, please be sure to check amenity availability before booking.
What is the speed limit?
Because our Midwest campground is full of active families with children, the speed limit throughout the campground is 5MPH and is strongly enforced for your safety. 
Do you offer any discounts?
​​We do! We offer great savings with our special offers! You can also follow us on Facebook to stay updated on any deals and specials we are offering!

We do not accept AAA, Good Sam Club, or any other.

Are you an active or retired service man or woman? To thank you for your service, we offer a military discount of 10% off any weekday (Sunday-Thursday) stay with code YOGITHANKSYOU. A valid ID must be presented at check-in to receive the discount. Excludes Holidays (Sunday and Monday of 4th of July, Columbus Day, Monday of Memorial Day and Labor Day) May not be combined with other offers

Are you a photographer, blogger, or social media enthusiast? Interested in getting a discount off your next stay in exchange for your vacation photos or a blog post on your stay? We want to hear from you! Simply contact us with your proposal and links to your website and/or socials. We will get back to you at our earliest convenience.
What are your check-in and check-out times?
Lodging: Check-in 4:00pm, check-out 11:00am Campsites: Check-in 12:00pm, Check-out 11:00am
What is your cancellation policy?
We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our refund policy varies, depending on the timing of your cancellation notice in advance of the reservation date: Campsite Cancellations: 2+ WEEKS - Refund minus $25 cancellation fee OR full refund issued in camp credit 1+ WEEKS - 50% of reservation issued in camp credit and 50% of reservation forfeited Less than 1 Week - Full reservation forfeited Cabin Cancellations: 3+ WEEKS - Refund minus $25 cancellation fee OR full refund issued in camp credit 2+ WEEKS - 50% of reservation issued in camp credit and 50% of reservation forfeited Less than 2 Weeks - Full reservation forfeited
What is your pet policy?
RV campers are welcome to bring their pets along for the fun! Pets are not allowed at our playgrounds, waterpark, restrooms or other buildings. Select cabins are pet-friendly for a fee, with a 2 pet maximum. Cabin fees: 1 pet – $50, 2 pets – $75. Pet owners are required to bring crates for their pets and are responsible for pet clean-up and noise control. Pets must be on a leash at all times. We reserve the right to remove hostile and disruptive pets from the park. 
Do you offer refunds or rainchecks for water park passes?
We do not offer any refunds or rain checks for water park guests.
Can I come use your facilities for the day if I am not staying?
You can! We offer Day Passes, subject to availability, that include access to the Water park, mini golf course, playgrounds and more! Please visit our park passes page for more information!
Is there good fishing?
We have a fully stocked 23-acre fishing lake with bass, blue gill and crappie. We allow non-motorized boats to be used for fishing in the lake. No fishing license is required. Please note that the fishing lake is only available to campers and not available to water park guests.
Do you have quiet hours?
We do! Quiet hours are from 11pm – 8am. Anyone under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.
Where do I get firewood?
We have firewood available for purchase at the General Store and the 93 Gate. Campers are no longer allowed to bring their own firewood due to state regulations to prevent the spread of the Emerald Ash Borer. To preserve the beauty of our wooded Ohio camping resort, please do not cut down or damage trees in any way.
Can I bring my own golfcart to the campground?
Seasonal campers must pay a $50 registration fee and complete a golf cart registration form. Overnight campers are not allowed to bring in their own golf cart unless required for ADA purposes, in which proper tags are required. For your convenience, we've expanded our fleet of golf cart rentals that allow accessing our campground easy…and fun!
Can I bring my own motorized scooter, hoverboard, or ATV to the campground?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into the Campground. Guests found in violation of this policy may be asked to leave without refund.
Are Alcoholic Beverages Allowed?
Alcohol is available for purchase at John O’s, the Rooftop Bar at the Beach House, and the General Store. Outside alcohol can only be brought to your campsite, as it is an extension of your home, but outside alcohol is not permitted anywhere where it is sold per Ohio State liquor laws. Glass is not permitted.
Do you allow inflatables in your lake?
Inflatables and toys are permitted in the chill zone of our waterpark. No oversized inflatables allowed.
Can I smoke at your Ohio campground?
Since we are one of the best family campgrounds in Ohio, smoking, including vaping, of any kind is not permitted. This is including, but not limited to, the water park area, playgrounds, pavilions and all buildings. Smoking of any substances besides tobacco and vaporizes will not be tolerated. Management reserves the right to fine violators of this policy.
Are Campfires Allowed?
You bet, unless when we are under a Burn Ban, so be sure to ask the 93 Gate at check-in. We ask that campfires be confined to designated hours and are not left unattended. We do not permit outside firewood being brought into our park or the cutting of any of our trees or brush. Firewood is available for purchase at the General Store and 93 Gate.
Are Fireworks Allowed?
With the exception of sparklers, fireworks are not allowed at Jellystone Park™. We have a fireworks show during Fourth of July week!
Do you offer seasonal sites?
Yes, we do. If interested, we welcome you to join our waitlist by filling out this form here.
This is my first time visiting Clay's Resort, is there anything I should know?
We are so excited to have you stay with us at our northeast Ohio campground! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the park. We also suggest bringing fishing poles for some quality family fishing. And keep in mind that while we do offer plenty of activities here at the park, there are many local attractions that your family may enjoy as well! If you have any questions about your upcoming stay, our friendly Reservations team is here to help! Feel free to give us a call at (330) 854-6691.
Are we allowed to use the water attractions after we check-out?
Yes! Once you’ve checked out of your campsite or cabin, you’re welcome to stick around and enjoy our Ohio campground's water park, mini golf and other attractions!
Have a question about our group outings?
Check out our Ohio camping resort's Group Outing FAQs here.
Are you hiring for the 2024 season?
Yes! Check out our open positions on our job opportunities page
If I want to camp but don't have my own RV, can I rent one?
While our Ohio RV resort does not have RV rentals, we do partner with Road Adventures by Mark Wahlburg. Check them out!
What is your policy on firearms and weapons?
Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Firearms are not permitted in any property buildings or common areas. The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited.
Are there any deals or promo codes available?
Yes! We have great ways to help our campers stay and save all season long. Learn about all of our deals.
How far away is your Ohio campground from Cleveland?
Lucky for you, we offer some of the best camping near Cleveland, because our Camp-Resort is located only 50 minutes away. We also offer some of the best RV camping and cabin rentals near Cleveland, with 20+ accommodation types!
What makes you one of the best campgrounds in Ohio for families?
We’re known as one of the best family campgrounds in Ohio due to the countless activities and attractions we have to offer! If you’re looking for a Ohio campground with a water park and pools, you’ve come to the right place. Our Water Playground is great for kids and features various water blasters, cannons, and slides, while our giant swimming lake is perfect for kids and adults alike! We also have a pool, jumping pillow, mini golf, themed events, and more. You can view all of our attractions here.
We are looking to experience Ohio glamping at its finest. What accommodations do you recommend?
Great choice! We offer the best glamping in Ohio and have 10 luxury cabin types, plus accommodations that can sleep up to 17 people. Cabin amenities include full bathrooms, kitchens, private bedrooms, screened-in porches, and more! View all of our Ohio cabin rental options here.
Do you offer price matching for reservations?
No, we do not offer price matching for campground reservations. Our pricing is carefully determined to provide fair value for the amenities and services included in the price of a stay. We encourage you to explore the features of our campground, and if you have any questions about our current pricing or special offers, feel free to contact our reservation team for assistance!